Frequently Asked Questions
Browse through our FAQs to find answers to most commonly raised questions.
About Privowny App
- Privowny App is in beta stage. What does it mean?
- Glossary
- What is Privowny App?
- Does Privowny App work on Windows or Mac?
- Does Privowny App work on smartphones?
- Can I use my Privowny App Account on multiple devices?
Miscellaneous
- What is iCloud Keychain and why should I deactivate it on my iOS device?
- What is the Smartfield Icon on the Browser Extension and why should I use it?
- What is the Smartfield Icon for Android and why should I use it?
- What are the Privowny App Browser Extension's default settings?
- What is the Privowny App Toolbar?
- How do I show/hide the Privowny App Toolbar?
My Account
- What is the "My Account" page?
- Does Privowny store my Master Key?
- Why should my Master Key be different from my login password for Privowny App?
- What should I do if I have forgotten my Master Key?
- What should I do to protect my data that is in the clear after exporting it?
- How can I log out from all my sessions?
Password Manager
Alias Manager
Tracker Manager
- The Tracker Filter on my Android app doesn't seem to be working. What's happening?
- What is the Tracker Manager and why should I use it?
- What does the Tracker Manager do?
- What do you mean by "tracker"? Are cookies and trackers the same thing?
- How come I can still see ads even though I blocked all the advertising trackers?
- The webpage I am visiting doesn't look quite right. Is Privowny App to blame? What can I do?
Data Manager
Dashboard
Security
Legal
Technical
- Release Notes - See what's new in our latest version and the history of our improvements
- How to report an issue, ask a question or suggest an improvement?
- The Safari Extension on my iOS device isn't working. What's going on?
- My Password Manager on my desktop is not automatically saving my login credentials, what can I do?
- My login credentials are not being properly retrieved, what can I do?